Privacy Policy

Privacy Policy  | Luca Pizza

Last Updated: July 2024

Luca Pizza("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website  or "App". Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the website or App.

1. Information We Collect

We may collect information about you in a variety of ways. The information we may collect via the Website includes:

1.1 Personal Information

When you register for an account, place an order, or use certain features of the App, we may collect personal information, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Address
  • Payment information

1.2 Usage Data

We may collect information about your use of the App, including:

Device information (e.g., mobile device ID, model, and manufacturer)

IP address

Browser type and version

Operating system

Usage details (e.g., access times, pages viewed, and actions taken in the website/App)

1.3 Location Data

We may request access or permission to and track location-based information from your mobile device, either continuously or while you are using the App, to provide location-based services. If you wish to change our access or permissions, you may do so in your device’s settings.

2. Use of Your Information

We use the information we collect in the following ways:

To provide, operate, and maintain the website/App

To process transactions and manage orders

To improve and personalize your experience with the website/App

To send you promotional and marketing communications

To respond to your comments, questions, and customer service requests

To detect, prevent, and address technical issues or fraudulent activities

3. Sharing Your Information

We may share your information in the following circumstances:

With service providers who perform services on our behalf

To comply with legal obligations, such as responding to subpoenas or legal processes

To protect and defend our rights or property

With your consent or at your direction

4. Security of Your Information

We use administrative, technical, and physical security measures to protect your personal information. While we have taken reasonable steps to secure the personal information you provide, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements.

6. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

The right to access – You have the right to request copies of your personal information.

The right to rectification – You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.

The right to erasure – You have the right to request that we erase your personal information, under certain conditions.

The right to restrict processing – You have the right to request that we restrict the processing of your personal information, under certain conditions.

The right to object to processing – You have the right to object to our processing of your personal information, under certain conditions.

The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at [info - at lucapizza.com].

7. Children's Privacy

Our website/App  is not intended for children under the age of 14. We do not knowingly collect personal information from children under 14.